South African Airways Reviews
(Rated by 11 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.6
- Price & Quality4.2
- Shipping & Delivery4.4
- Customer Service4.5
- Return Policy5.0
Recent Customer Reviews (11)
Jasmine Burke
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Ralph Kappel
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Marko Wulf
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Judy Andrew
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David McLaughlin
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Libby Howard
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Allen Osbourn
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Clara Araujo
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John Morales
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Anna Friedmann
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Payment Methods
Accepted Payment Options:
Prices for items on Flysaa.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For South African Airways credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
South African Airways Pros & Cons
Pros
1
Seamless Booking Experience: The new booking flow simplifies the process of booking flights, making it more intuitive and user-friendly.
2
Effortless Upgrades: The platform provides seamless access to upgrades, allowing passengers to easily upgrade to business class.
3
Secure Transactions: The enhanced payment system guarantees secure transactions.
4
Voyager Loyalty Program: Members can spend miles on over 30 airline partners, including Star Alliance, and on non-airline awards like Uber rides and retail awards.
5
SAA Mobile App: The app offers convenience with features like booking flights, managing bookings, digital boarding passes, check-in, instant notifications, Siri integration, and smartwatch sync.
6
Delicious Food and Wine: The airline is known for its delicious food and great wine selection.
7
Luxurious Lounges: The lounges offer a luxurious experience with amenities like La-Z-Boy recliners, a variety of food and drinks, and shower facilities.
8
Spacious Legroom: Economy Class offers the most legroom of any airline to Africa, making it comfortable for passengers.
9
Efficient Check-in and Boarding: Check-in and boarding processes are generally efficient and smooth.
CONS
1
Long Flight Times: Flights to Africa can be long, which may be inconvenient for some passengers.
2
Customer Service Issues: Some passengers have reported difficulties with customer service, including unresponsive agents and issues with luggage.
3
Limited In-flight Entertainment: The in-flight entertainment system lacks Wi-Fi and has limited content, which may not meet modern expectations.
4
Occasional Disruptions: There have been instances of lounge closures and other disruptions due to circumstances like lockdowns.
South African Airways Features and Benefits
Features
Seamless Booking Experience
Simplifies the process of booking flights, making it more intuitive and user-friendly. Significantly reduces steps to complete a reservation, allowing quick and efficient securing of flights. Offers additional services like extra baggage, seat selection, and in-flight meals for customization.
Effortless Upgrades
Provides seamless access to upgrades, making it easy to upgrade to business class with an optimized, smooth, and hassle-free process.
Secure Transactions
Enhanced payment system guarantees secure transactions.
SAA Mobile App
Serves as the ultimate travel companion, bringing convenience to fingertips for managing every aspect of travel. Key features include booking flights, managing bookings, digital boarding passes, check-in, instant notifications, Siri integration, and smartwatch sync.
Voyager Loyalty Program
Allows SAA Voyager members to spend miles on more than 30 airline partners including the Star Alliance network, and on non-airline awards like Uber rides, Uber Eats, and retail awards.
Delicious Food and Wine
The airline is known for its delicious food and great wine selection.
Luxurious Lounges
Offer a luxurious experience with amenities like La-Z-Boy recliners, a variety of food and drinks, and shower facilities.
Spacious Legroom
Economy Class offers the most legroom of any airline to Africa, making it comfortable for passengers.
Efficient Check-in and Boarding
Check-in and boarding processes are generally efficient and smooth.